TERMS AND CONDITIONS:

You are advised to read (and are responsible for reading) all information set out in these terms and conditions fully.

Trainer’s Obligations:

The Trainer will use her skills and knowledge to design a safe program of exercise that will take into account your lifestyle, personal goals, fitness levels and medical history.

The Trainer will provide the coaching, supervision, advice and support that you will need to achieve your goals. Apart from the initial consultation (and the first personal training session if taken immediately afterwards) each personal training session will last 50 minutes (a “Session”).

You understand that your progress depends on your effort and co-operation in and outside of the sessions.

All Client information will be kept strictly private and confidential.

Client’s Obligations:

It is understood between you and your trainer that both must commit to your training program 100% in order for you to achieve results.

You are required to arrive on time for each session so that the trainer’s full training plan is achieved on each visit.

You are required to wear appropriate clothing and footwear.

You understand and agree that it is your responsibility to inform the Trainer of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury. In such cases, your trainer may require a letter of ‘medical clearance’ from your health practitioner.

If your Trainer requires further medical information from a practitioner, you must provide such details.

You understand that there are inherent risks in participating in a program of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the Trainer is not responsible, except where the injury was caused by his/her gross negligence or intentional act.

Your Trainer cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellation and Refunds:

No refunds or modifications to a registration will be made within 7 days of the program start date. If you need to cancel or make changes to your program registration, please e-mail coachsherpa@gmail.com .

No- show and cancellations without 24 hour prior notice will be marked as completed and a loss of the financial investment at the rate of one session.

In the event that a program is cut short or cancelled due to inclement weather or any other unforeseen issues, every effort is made to make up lost time.

Lateness Policy:

If a player is late, the sessions cannot be extended and will end at the appointed time.

If the trainer is late additional time will be added onto the session or to subsequent future sessions.

Players arriving late repeatedly will be cut off the program without any refund.

Contract Cancellation and Expiration Policy:

The expiration policy requires completion of all training programs within 3 months from the date of purchase.

Long Term Absences such as Injury, Illness, & Other Factor will be dealt with fairly and on an individual basis. Sessions can be used when you are well and able to do so again. If you are unable to return to the original or an amended version of the training program after an agreed period of time (3 months) the sessions may be transferred to another suitable person or refunded as below:

If you decide to cancel your chosen package deal, you will be refunded in the following manner:

  • 75% refund of remaining session if a cancellation takes place within 14 days of purchasing a package deal
  • 50% refund of remaining session if a cancellation takes place after 14 days and before 28 days from date of purchasing a package deal
  • 25% refund of remaining session if a cancellation takes place after 28 days and before 42 days from date of purchasing a package deal

Cancellations made after 42 days from date of purchase will not be entitled to a refund.

Other:

Your training session may be filmed or pictures taken for education and/or marketing purposes. Your participation in a session means you consent to photography, filming and sound recording which may include you as a Client and its use in commercial distribution without payment or copyright.

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